© Copyright 2017 by Harrisburg Escape Rooms
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FAQ

What is an escape room? An Escape Room is a live-action game starring you and your friends, as you solve puzzles, complete challenges, and decipher clues to complete the mission and escape the room! How old do I have to be to play? Anyone can play, but players under the age of 12 must be accompanied by an adult. When can I schedule an escape game? Games must be booked at least 4 hours in advanced and rescheduled 24 hours in advance. We suggest that you arrive at least 15 minutes prior to your booking time to fill out our form, and ensure you get the full hour in your room. What happens if we can’t solve any of the puzzles? You will be provided a system in which to read clues. Our attentive Game Masters are always there to help you out if you get stuck. Do you issue refunds? We do not issue refunds for booked games, but you may reschedule up to 24 hours before your booking. What if we don’t fill all the slots for a room? Empty slots for a room will be filled by other people who book the same time slot. If you would like to have the room for your group alone, you will need to book all of the tickets for that room. Can I take pictures inside the room? Photographs and video recording are not allowed in the rooms. Will other people be in the room with us? If you want a private experience, you can book an entire room, which will allow you to have up to 8 people. If you don’t book the entire room, there’s a strong chance that others will book the other available spots. What happens if I am late for my scheduled Escape Room experience? Customers who arrive more than 2 minutes after an escape room experience starts will not be permitted to enter an experience that has already begun. Instead, will be offered entry into the next available escape room or will be able to book for another date/time. Customers should always arrive 15 minutes prior to an experience beginning. How much does it cost? $25 Backstage Pass /$28 Mayday - prices per person How many people can be in one room at a time? Up to 8 people can be in a room at one time. What happens if some of the members of our party are late? If you have booked the entire room, we will let the rest of your group join when they arrive, but we cannot delay the game’s initial start time for latecomers. Will I be in the escape room with strangers? Unless you book the whole room there is always a chance that other people will book with you. What are the difficulty levels of the room? Our rooms range in the difficulty but every single one of them is fun!
 Copyright 2017 by Harrisburg Escape Rooms

FAQ

What is an escape room? An Escape Room is a live-action game starring you and your friends, as you solve puzzles, complete challenges, and decipher clues to complete the mission and escape the room! How old do I have to be to play? Anyone can play, but players under the age of 12 must be accompanied by an adult. When can I schedule an escape game? Games must be booked at least 4 hours in advanced and rescheduled 24 hours in advance. We suggest that you arrive at least 15 minutes prior to your booking time to fill out our form, and ensure you get the full hour in your room. What happens if we can’t solve any of the puzzles? You will be provided a system in which to read clues. Our attentive Game Masters are always there to help you out if you get stuck. Do you issue refunds? We do not issue refunds for booked games, but you may reschedule up to 24 hours before your booking. What if we don’t fill all the slots for a room? Empty slots for a room will be filled by other people who book the same time slot. If you would like to have the room for your group alone, you will need to book all of the tickets for that room. Can I take pictures inside the room? Photographs and video recording are not allowed in the rooms. Will other people be in the room with us? If you want a private experience, you can book an entire room, which will allow you to have up to 8 people. If you don’t book the entire room, there’s a strong chance that others will book the other available spots. What happens if I am late for my scheduled Escape Room experience? Customers who arrive more than 2 minutes after an escape room experience starts will not be permitted to enter an experience that has already begun. Instead, will be offered entry into the next available escape room or will be able to book for another date/time. Customers should always arrive 15 minutes prior to an experience beginning. How much does it cost? $25 Backstage Pass /$28 Mayday - prices per person How many people can be in one room at a time? Up to 8 people can be in a room at one time. What happens if some of the members of our party are late? If you have booked the entire room, we will let the rest of your group join when they arrive, but we cannot delay the game’s initial start time for latecomers. Will I be in the escape room with strangers? Unless you book the whole room there is always a chance that other people will book with you. What are the difficulty levels of the room? Our rooms range in the difficulty but every single one of them is fun!
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